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What to look for in a Medical Transcription service

Home / What to look for in a Medical Transcription service

Irrespective of whether you are part of a hospital establishment or if you have your own diagnostic centre, error free medical transcripts that do not require any further editing may sometimes seem like a distant dream. Sure, there are plenty of transcription agencies which claim to do a professional job and which may hand you a bill that’s really light on your wallet, but what happens if the final transcript is chock-full of factual and spelling errors? As a client, it’s important to know exactly what you are paying for although it is also important to look at the quality of the overall job instead of making a judgement based on the mere cost factor alone. Here are a few other factors to keep in mind when hiring a medical transcription agency on a long-term basis:

 

  1. Check out the website: You’ll learn so much more about the transcription agency just by looking at their website. For instance, you will get clear indicators with regard to the overall language fluency and in addition, reputed agencies also tend to put up either part of their portfolio or their client list on the site. You could personally call up a reference mentioned on the site or get in touch with the customer service department for more details.
  2. Discuss deadlines: The ideal transcript delivery time for most agencies is 24 hours although many of them do entertain requests for a quicker turnaround time. It helps to speak directly with the transcriptionist who will be working on your project as you can then directly pass on any guidelines or instructions to her.
  3. Check the credentials: What are the credentials of the transcriptionists who will work on your medical transcripts? It helps if the transcriptionist is specialized in handling a niche area as it also means that she will be more familiar with medical terminology and abbreviations that may not make sense to other people. While transcribing, even the smallest mistake could have a large impact on the treatment of the concerned patient.
  4. Ease of process: Gone are the days when clients had to courier across audio tapes meant for transcribing.  Agencies like EQ Transcription make your work easier by introducing a simple and direct file uploading system by which files saved in different popular formats can be uploaded on the home site. So you don’t have to worry about tracking couriers or damaged files.

Give EQ Transcription a call today for a quote that will make you smile. Fast, efficient and professional work guaranteed always.